FAQs

Why this service? What is the point?

Many matching websites are struggling to integrate proper business models into their platforms. Their solutions typically involve creating artifical barriers for charging their customers, thus degrading the user experience by creating a divide between those who have paid and those who have not, to the point where these platforms work in completely different ways for different users!

At personly there is no need for these artifical barriers since the business model is intrinsic to the platform itself. If you would like to match 3 people, you create a personal valued at 3 tokens and get 3 matches.

Of course an algorithm is involved in deciding who exactly you match with, but this is the basic point, that personly works exactly the same for everyone. Payment just allows one to do more of the same thing.

Are there ads? How do you make money?

Our business model relies on people purchasing tokens to continue to match other people. Consequently we do not need to rely on invasive non-relevant ads which degrade the user experience and bring in their own tracking mechanisms.

We may in the future create partnerships with other platforms and promote their content and vice-versa, but it will be done in a controlled and tasteful way that actually enhances the user experience.

Why Anonymous?

The problem with these photo based platforms, is that people who do not want to post a photo of themselves seem odd, since the goal of these websites is to match first based on visual appearance.

However, there are valid cases where someone does not want to show their face to the world. For example, a teacher who is looking to date in the same small town as where he or she teaches and does not want to be seen by one of their own students! Or someone who is eager to explore his or her sexuality but is not ready yet to expose this to the world in their personal profile.

That being said, personly still provides a way in which one can verify themselves with personly directly, thus ensuring that one only matches with real people and not fake accounts. personly will never reveal your verification data to anyone else on the platform!

Am I being Tracked by 3rd Parties?

At personly we are firmly against 3rd party cookie tracking. If there is an technical solution we can implement and control ourselves, we will opt for that approach and keep any collected data strictly in-house, never to be shared or sold to any 3rd parties.

In some narrow cases a 3rd party cookie is required if the service is too complicated to build ourselves, such as a payment gateway. But on the whole you can be very sure that neither you nor your browsing habits are being tracked by any 3rd parties, and in the case of payment gateways the cookie is used for security purposes.

Can I Delete my Account?

We support full account deletion as well as complete compliance with GDPR. Unfortunately any tokens you have accumulated during this process stay with us, however in the future we may provide a technical solution that could allow a user to 'cash out' their remaining token balance.

What are these tokens?

Tokens are essential to the functioning of the platform since they allow more flexible pricing model which can drive the cost per personal below the lowest denomination of most currencies. For example, buying 10000 tokens for 5 euros and assuming it costs 1 token to make 1 personal, would result in a single personal costing only .0005 euros.

There were initially plans to integrate an actual cryptocurrency into the platform as oppose to us minting our own token, however it seems that in the case of cryptocurrencies people are more relucant to spend them and seem more intent on using them as a way to make money. Lets see what the future holds in that department!

Why isnt my city listed?

astateful, the parent company of personly, is an Austrian company and is therefore bound by Austrian as well as European law. We have therefore begun controlled expansion within the DACH (Germany, Austria and Switzerland) region with the European Union and the rest of the world following soon.

If you would however like to see your city added to personly please contact us and we will see what we can do to expedite this process!